About Us

Progress Link Training & Consultancy was established in 2004 as a registered training provider with HRDF and has since trained hundreds of companies and conducted thousands of  training sessions

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Call: +6 04- 297 6881        An organization’s ability to learn and translate that learning into action rapidly is the ultimate competitive advantage – Jack Welch

 

In-Company Training Programs

leadership

LEADERSHIP SKILLS

 

Leadership training will equip leaders with inspiring new ways of thinking, building critical capabilities and unleashing business success with their people and their careers. Powerful leadership training experiences will have a profound and lasting impact in your organisation. Here, we make a point of knowing your business and industry like it was our own to customise leadership training programs to provide practical solutions to set your company up for success.

 

  • Leadership Development Program
  • Effective Leadership Training for Managers
  • Effective Supervisory Leadership Skills
  • Leading High Performing Remote Teams
  • Mindful Leadership Training
  • Essential Coaching & Mentoring Skills
  • Kemahiran Penting Untuk Ketua Operator (BM)
  • Kursus Motivasi & Kemahiran Kepimpinan Untuk Penyelia
teamwork

TEAM ENGAGEMENT & DEVELOPMENT

 

Through a series of fun exercises, activities and motivational approaches, you can often take a group of individuals and turn them into an efficient, effective team by improving communication, trust and collaboration skills. Sign up a customised team building program with us to address any gaps in your team’s cohesion and you’ll have a strong team in no time.

 

  • Building High Performance & Engaging Team
  • Strategies to Achieve Successful Team Performance
  • Critical Thinking Skills for Team Success
  • Discover the Secrets of Successful Team
  • Amazing Scavenger Hunts Team Building
communication

INTERPERSONAL & COMMUNICATION SKILLS

 

In addition to employees competencies and abilities, improved interpersonal skills is the key to better decision making, problem-solving and understanding views of others to maintain good relationship working with others. Communication skills needed to ensure mutual clarity and understanding when dealing with others, so employees can maximize all your business interactions to achieve your critical organisation goals. There are various interactive training programs that allows participants to analyse how to improve their interpersonal and communication skills in depth to develop the confidence to handle a wide range of challenges and demanding situations more effectively.

 

  • Effective Communication & Interpersonal Skills
  • Effective Presentation Skills
  • Persuasive & Assertive Communication Skills
  • The Art Of Persuasion Skills for Sales Personnel
  • Powerful Negotiation Skills
  • Negotiation Skills for Purchasing Professionals
  • Successful Client Consulting Skills
  • Managing Difficult People & Resolve Conflicts
  • Managing Customer & Complaints
  • Applied NLP at Work
  • People Personalities Discovery Tools (PPDT) Using NLP
  • Management Skills for Administrative Professionals
  • Customer Service Excellence
  • Telephone Techniques & Courtesies
  • Professional Front Line Service & Phone Etiquette
  • Leading Effective & Engaging Meetings
  • Kemahiran Berkomunikasi & Penyampaian Berkesan
motivation

MOTIVATION & CHANGE MANAGEMENT (ADAPTABILITY & FLEXIBILITY SKILLS)

 

Motivational training today is important for the success of any business. Motivation is what enable busy managers successfully motivate and create champions in their team. Disengaged employees cost organizations to lose their business. Due to the fast pace of innovations and market changes, it is very crucial for both employer and the employees to be flexible and adaptable to changing the environment. Motivation is paramount to increase engagement and align with the changes in devising a solution when faced with unexpected challenges.

 

  • Mind Mastery for Peak Performance
  • Sales Force Motivation & Strategies
  • Engage & Motivate Employees
  • Managing Change In Workplace
  • Adaptability Skills for Workplace Success
  • Managing Stress & Increasing Performance
  • Time & Workload Management Skills
  • Marketing for Non-Marketing Executives
  • Finance for Non-Finance Managers & Executives
  • Menangani Perubahan di dalam Organisasi
  • Pembangunan Potensi Diri & Motivasi Kerja
  • Sikap Kerja Positif
problem solving

PROBLEM SOLVING SKILLS & TOOLS

 

Problem solving and decision making are critical skills to employees to gain the insight on how to manage the stress that comes with working under pressure, and those who want to develop or refine their skills for performing under pressure. Most employees gain these skills through trial and error and receive minimal formal training in these disciplines. Our workshop style programs are highly interactive and using “hands on” approach problem-solving exercises to reinforce learning. These programs provides analytical tools for problem identification and definition, evaluation of possible solutions, and choose the best solution to implement and improve business processes.

 

  • Systematic Problem Solving & Effective Decision Making          Skills
  • Failure Mode Effect Analysis (FMEA)
  • 7  QC Tools
  • 8D Problem Solving Process
  • Statistical Process Control Charts (SPC)
  • Geometric Dimensioning & Tolerance (GD & T)
  • Total Preventive Maintenance
  • Total Productive Maintenance
  • Gauge Repeatability & Reproducibility Study (GR & R)
  • Effective Jigs & Fixture Design
  • Effective Costing & Budgeting Techniques
  • Poka Yoke
  • Lean Manufacturing
  • Six Sigma
  • Gemba Kaizen
  • Managing And Optimising Spare Parts Inventory
  • Implementation Of Reliability-Centered Maintenance (RCM)
  • Technical Troubleshooting And Decision-Making For                Effective Maintenance Towards Zero Losses
  • Effective Preventive Maintenance Implementation:                  Roadmap To Maintenance Excellence
human resource

HUMAN RESOURCE & WORK ETHIC

 

Human Resource department need to equip themselves with appropriate knowledge, skills and techniques to perform effective human resource functions and responsibilities in an organization. Compliance and audit are critical in achieving work competencies as Human Resource personnel must maintain up-to-date knowledge of employment regulations and staying abreast of Human Resource best practices. Failures in compliance may result in fines, lawsuits and negative publicity for your business. A competent Human Resource team with the right resources will help your company get the most out of your employees. Strong emphasis on Human Resource training considered critical in achieving organizational goals by improving Human Resource Management policies, practices and processes.

 

  • Fundamentals of Human Resources Management
  • Total Quality Management In Workplace (TQM)
  • Conduct Training Needs Analysis & Evaluate Training                Effectiveness
  • Basic Business Etiquette & Professionalism
  • Build Effective Work Habits
  • Effective Interviewing & Selection Skills
  • Contract Of Service
  • Understanding Malaysian Labour Laws
  • Labour Laws & Managing Discipline In The Workplace
  • Investigation & Domestic Inquiry Procedures
  • Misconduct & Disciplinary Procedure
  • Understanding the Labour Law & Grievance Procedures
safety & health

SAFETY & HEALTH PROGRAMS

 

One of the root cause of workplace injuries or illnesses is the failure to identify or recognize hazards that are present within the premise which could have been anticipated and avoid. Constant proactive process to identify and assess such hazards is critical to instill a positive health and safety culture. Health and safety trainings are important for employees to acquire the skills, knowledge and attitude to make them competent in the safety and health aspects of their work. Training can be provided outside a formal classroom setting using worksite demonstrations can be effective in conveying safety concepts, ensuring understanding of hazards and their controls, and promoting good work practices.

 

  • Introduction To Occupational Safety & Health Management
  • Hazard Identification, Risk Assessment & Determining              Control (HIRADC)
  • Managing Safety & Health Committee
  • Effective Emergency Response Plan (ERP) Training
  • Environmental Awareness & Legal, RoHS & Schedule Waste      Management
  • 5S + Safety  – Workplace Lean & Safety
  • Fire Fighting Management & Prevention
  • Chemical Emergency Response & Spill Control
  • Safe Handling Of Hazardous Chemical Training
  • Basic First Aid & CPR
  • Accident Investigation & Reporting
  • The Importance of Workplace Ergonomics & Manual                Handling
  • 5S Implementation For Productivity Improvement
  • Prinsip & Perlaksanaan 6S (5S + Safety)
  • Kursus (Komprehensif / Penyegaran) Pengendalian Dan            Keselamatan Forklift/ Reach Truck
  • Kursus (Komprehensif/ Penyegaran) Pengendalian Dan            Keselamatan Shovel/ Excavator / Forklift
  • Amalan Menunggang / Memandu Yang Selamat
standard

MANAGEMENT SYSTEM  STANDARDS PROGRAMS

 

Employees at all levels should be trained to meet the organization’s commitment to supply products of required quality and compliance in a rapidly changing marketplace where customers’ demands and expectations are increasing continuously.

 

  • ISO 9001-2015 Quality Management System (QMS)
  • ISO 14001:2015 Environmental Management System (EMS)
  • ISO 45001:2018 Occupational Health and Safety                      Management System (OH&S)
  • ISO 13485:2016 Manage quality throughout the life cycle of      a medical device.
  • ISO 14971:2019 Medical devices — Application of risk                management to medical devices
  • ISO 22000:2018 Food Safety Management Systems                  requirements for any organization in the food chain
  • ISO 22301:2019 Business Continuity Management System        (BCMS)
  • ISO 27001 Information Security Management
  • ISO 29001:2020 Sector-specific quality management                systems for petroleum, petrochemical and natural gas            industries.
  • ISO 37001:2016 Anti-Bribery Management System
  • ISO 26000 Performance Assessment – Social Responsibility
  • SA 8000 Social Accountability
  • IATF 16949 Global Quality Management System Standard          for the Automotive Industry
  • OHSAS 18001:2007 Occupational Health and Safety                  Management
  • MS 1480:2019 Food Safety according to HACCP System
  • MS 1514 Good Manufacturing Practices for Food
  • FSSC 22000 Food Safety System Awareness and         Implementation
  • AS9100D Awareness Training
  • AS9100D Internal Auditor Training
supply chain

SUPPLY CHAIN MANAGEMENT

 

Supply chain management is a complex systems involving multiple organizations with different objectives and goals. With the swift advancing technology, it is driving the fast change of supply chain landscape across the globe. As such, maintaining and optimising supply chains can be a challenging and complicated task. Embracing these changes is vital to have an effective supply chain management that is critical to business’s success. As there is a greater need to ensure that the supply chain is operating at its best, is to paramount to train employees in all aspects of the supply chain.

 

  • Supply Chain Management
  • Supply Chain Strategy & Design
  • Strategic Fit in Supply Chain Management
  • Logistics Management
  • Operation Management
  • Transport Management
  • Strategic Management
  • Shipping Cost Reduction Strategy
  • Import/Export Documentation & Shipping Procedures
  • Incoterms in Import/ Export
  • Managing Warehouse As An Efficient Distribution Centre
language

LANGUAGE, REPORT WRITING AND SOFTWARE SKILLS

 

Language training and effective writing skills for employees brings an abundance of benefits for both your company and employees to have the ability to communicate with new and potential customers that has huge competitive advantages.

  • Basic English Language
  • Basic Mandarin Language
  • Basic Japanese Language
  • Sharpen Your Business Writing Skills
  • Technical Report Writing Skills
  • Microsoft Excel – Basic To Intermediate
  • Microsoft Excel-Intermediate To Advanced
  • Microsoft Project Beginner To Intermediate
  • Data Analysis And Dashboarding With Microsoft Excel

Training courses are eligible for HRD Corp claims under the SBL Khas Scheme.

Stay in touch with us or contact us for more information

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