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Progress Link Training & Consultancy was established in 2004 as a registered training provider with HRDF and has since trained hundreds of companies and conducted thousands of  training sessions

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Progress Link Training & Consultancy Sdn Bhd [Company No.: (880988-H)], respect the privacy of individuals with regard to personal data and are committed to protecting the privacy of our site visitors/ subscribers/ customers, and strive to provide a safe and secure user experience. This Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010, which describes how your information (“Personal Data”) is collected and used and your choices with respect to your Personal Data through your use of our site www.progresslink.com.my Progress Link Training & Consultancy Sdn Bhd is the data controller and we are responsible for your personal data (referred to as “we”, “our” or “us” in this privacy policy).

Our full contact details as follow:


Correspondence address: C-3-1, Vantage Desiran Tanjung, Jalan Tanjung Tokong,  10470 Tanjung Tokong, Penang, Malaysia.

Email address: info@progresslink.com.my

The information about you is important to us to be accurate and up to date. Any changes to your personal information, please email us at:  info@progresslink.com.my


We do not automatically recognise any user specific information on our websites and our servers do not automatically record information about your e-mail address unless you provide it directly to us. We collect information about you during the registration or enquiry process by filling in forms on our site or by sending us  e-mails, through text, social media messaging and social media posting. We may automatically collect certain information from you about your preference as you use our website by using cookies and similar technologies as to help us diagnose problem with our server and for our site administration. This Site is not intended for children under the age of 18. If you are under the age of 18, you should not make place booking, register, or submit personal information to us without obtaining an explicit consent from your parent/legal guardians. We do not knowingly collect personal information from children under the age of 18, however if we discover that the information collected from a child under 18 without parent/ legal guardian consent, we shall delete the information. By providing us with your data, you warrant to us that you are 18 years old or older.


We collect your personal data to communicate with you for the following purposes:

a) To manage, verify and complete transaction with you;

b) To process your registration transactions;

c) To supply the goods and/or services that you have purchased from us;

d) To keep records of the goods and/or services that you have purchased from us;

e) To market our products and/or services to you;

f) To analyse to understand our sales, and your needs and preferences;

g) To manage and verify your membership program scheme (where applicable);

h) To send you updates on our products, rewards & promotions and news & events.

i) To respond to your complaints or requests;

j) To analyse how to improve our services to you;

Personal data collected will be vary according to specific purpose such as sales transaction, enquiry and feedback, we may typically collect the following personal data from you includes data relating to any purchases of goods and/or services such as your name, company name, billing address, e-mail address, company address, email address, phone number, contact details, registration details and other information provided to us during the subsistence of our engagement. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Where we are required to collect personal data by law, or under the terms of the sales between us and if you do not provide us with that the sufficient data when requested, we may ask additional data that we required, otherwise we may have to cancel a product or service you have ordered and if we do, we will notify you. We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious beliefs, political opinions, information about your health and any other data that deemed sensitive in nature. We do not collect any information about criminal convictions and offences.


We may use your  data to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of the advertising we serve you. We may also use such data to send other marketing communications to you. Your personal data may be disclosed to our affiliates, service providers who provide IT and system administration services, professional advisers including lawyers, bankers, auditors and insurers, government bodies that require us to report processing activities  and relevant business partners such as for the purpose and as permitted by applicable data privacy laws. We take every measure to provide level of protection for your personal data. We use and disclose aggregated non-personally identifying information collected through the Websites as part of our organization’s process of constantly improving the Websites, and the products and services offered to you.


We are committed to protecting all your personal data, it will be securely stored and will not be used, altered, disclosed, or accessed without authorisation. We also restrict access to your personal data to any unauthorised party. Use technology products to prevent unauthorised computer access. However, we cannot guarantee the security of your personal information due to the transmission of information via the internet is not completely secure. You understand that you are providing your personal information to us at your own risk.


Your personal data shall be retained by us for as long as necessary to fulfill the purposes we collected it for as stated in paragraph (3) above or as required for the purposes of satisfying any legal regulatory, accounting requirements, or reporting requirements. For tax purposes the law requires us to retain basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years.


Our site may include links to third-party websites, plug-ins and applications and we are not responsible for the privacy practices or the content of such sites. By entering those links or enabling those connections may allow third parties to collect or share data about you. When you leave our website, we encourage you to contact the third-party sites directly for information on their privacy practices and policies.


We may send you marketing communication through email when you made a purchase or enquire about our goods and services or when you agreed to receive our marketing communication options. You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us by emailing us at info@progresslink.com.my at any time. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account and it does not apply to personal data provided as a result of other transactions, such as purchases.


Under the Act, you have the right of access to your personal data held by us on payment of a prescribed fee, if you have any questions regarding this Privacy Policy you may send your request in writing by e-mail to us: info@progresslink.com.my


We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes on the updated version will be indicated by an updated latest revised date and the updated version will be effective as soon as it is accessible. We encourage you to visit our site regularly to be informed of any changes on how we are protecting your information.