GENERATIVE AI IN THE WORKPLACE: PRODUCTIVITY, PRIVACY AND GOVERNANCE

INTRODUCTION

Generative Artificial Intelligence (AI) is transforming the way organisations work, communicate, and make decisions. Modern AI tools enable employees to automate routine tasks, generate professional content, analyse information quickly, and support decision-making processes. When applied effectively, generative AI can significantly improve workplace productivity and enhance operational efficiency across different functions.

However, the increasing use of AI technologies also raises important concerns related to information accuracy, data privacy, and responsible usage. Organisations must ensure that employees understand both the capabilities and limitations of generative AI tools, as well as the potential risks associated with sharing sensitive information or relying on AI-generated outputs without proper verification.

This programme provides a practical introduction to generative AI applications in the workplace. Participants will learn how to craft effective prompts, use AI tools to generate professional communications, develop operational documents such as Standard Operating Procedures (SOPs), and create visual content and presentations using AI-powered platforms. Through hands-on exercises, participants will experience how generative AI can support everyday work tasks, including writing emails, summarising information, brainstorming ideas, and preparing presentations.

In addition to productivity applications, the programme also addresses key considerations related to privacy protection, responsible AI usage, and organisational governance. Participants will gain awareness of common risks associated with generative AI and learn best practices for integrating AI tools into workplace environments safely and responsibly. By the end of the programme, participants will be able to apply generative AI tools productively while maintaining responsible and secure workplace practices.

LEARNING OUTCOMES

Upon completion of this 1-day workshop, participants will be able to: –

√  Explain the fundamental concepts and capabilities of generative AI.

√  Understand how prompt structures influence AI-generated outputs.

√  Apply effective prompting techniques to generate workplace content.

√  Use generative AI tools to support professional communication and operational tasks.

√  Generate workplace documents such as emails, SOPs, and summaries using AI.

√  Apply AI tools to create visual content and presentation materials.

√  Identify potential risks associated with generative AI usage in the workplace.

√  Understand privacy considerations when using AI tools.

√  Apply responsible practices for the safe use of generative AI.

√ Recognise the importance of governance and guidelines for organisational AI adoption.

WHO SHOULD ATTEND?

This programme is suitable for managers, executives, administrative staff, HR personnel, customer service staff, marketing professionals, and any employees who wish to enhance their productivity using generative AI tools while understanding the importance of privacy, responsible usage, and organisational governance.

COURSE BENEFITS

Participants will gain practical skills in using generative AI tools to improve workplace productivity and communication. The programme also increases awareness of privacy risks and responsible AI usage, enabling organisations to adopt AI technologies more safely while maintaining professional standards and protecting sensitive information.

TRAINING METHODOLOGY

The programme adopts an interactive online learning approach combining instructor-led presentations, live demonstrations of generative AI tools, guided hands-on exercises, case discussions, and collaborative activities. Participants will practise using AI tools to create workplace documents, visual content, and presentations while discussing responsible and secure AI usage.

TRAINING DURATION

Full 1 day training (9:00 am – 5:00 pm)

HRD CORP REGISTERED PROGRAM ID NOS

10001707654

PUBLIC PROGRAM COURSE FEE

Single Registration – RM 1,200.00 nett per participant

Group Registration – RM 900.00 nett per participant

(Minimum 4 participants from the same organisation)

(The fee covers training materials, supplementary notes, a detailed training report with assessment and a Certificate of Completion)

IN-HOUSE TRAINING ENQUIRY

For more information regarding our In-House/ Public Program courses, please email us your inquiry at [email protected]
or to speak to our Sales Consultant at + 604- 297 6881 or 011-1289 6881.

For public program schedules, please visit our website: www.progresslink.com.my

Register with us today! Training fees are eligible for claims under the HRD Corp Claimable Courses scheme.

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