EFFECTIVE SUPERVISORY LEADERSHIP SKILLS

COURSE OVERVIEW

In today’s fast-paced workplace, supervisors must navigate challenges such as managing a multigenerational workforce, addressing employee disengagement, handling performance issues, and resolving workplace conflicts. Communication breakdowns, lack of accountability, and ineffective delegation can lower productivity and morale. Additionally, balancing workload priorities, aligning teams with organisational goals, and sustaining motivation require strong leadership and problem-solving skills.

Effective supervisory leadership is crucial for driving team performance, fostering collaboration, and ensuring workplace success. This program equips supervisors, team leaders, and managers with essential skills to manage teams effectively, enhance communication, resolve conflicts, and boost employee motivation.

The course covers conflict resolution strategies, time management techniques, and professional approaches to handling employee concerns. Supervisors will learn to assess performance, provide constructive feedback, and apply coaching and counseling techniques to support employee growth. Additionally, participants will explore strategies for building high-performing teams, maintaining motivation, and fostering a culture of accountability and excellence.

This two-day training program provides practical tools and strategies to help supervisors lead with confidence, improve employee engagement, and drive productivity, making it ideal for supervisors, engineers, departmental heads, and team leaders responsible for organisational success.

LEARNING OUTCOMES

√ Identify workplace conflicts, assess resolution styles, apply structured techniques, and foster open communication and teamwork.

√ Prioritize tasks, eliminate inefficiencies, manage procrastination, and apply time management strategies for productivity and balance.

√ Address employee concerns with empathy, maintain self-esteem, apply problem- solving techniques, and promote open dialogue.

√ Identify performance gaps, implement management strategies, provide feedback, and set clear accountability expectations.

√ Sustain motivation through recognition, continuous learning, and fostering employee ownership of responsibilities.

√ Apply coaching and counseling techniques to develop potential, address challenges, and provide constructive feedback.

√ Strengthen collaboration, manage team dynamics, handle difficult employees, and build a culture of trust and accountability.

√ Conduct structured follow-ups, provide ongoing support, address performance issues, and implement long-term development plans.

WHO SHOULD ATTEND?

This course is ideal for supervisors, team leaders, managers, department heads, and HR professionals looking to enhance leadership skills to drive productivity and improve employee performance.

COURSE BENEFIT

This course enhances leadership, communication, and teamwork while improving employee performance and productivity. It equips supervisors with conflict resolution, time management, and motivation strategies to boost engagement and retention. Businesses benefit from stronger teams, greater efficiency, and overall growth.

TRAINING METHODOLOGY

This interactive workshop combines lectures, discussions, role-plays, case studies, and group activities, allowing participants to engage in real-world scenarios, self-assessments, and skill-building exercises for practical application.

HRD CORP REGISTERED PROGRAM ID NOS
10001229518

PUBLIC PROGRAM COURSE FEE

Single Registration – RM 1,480.00 nett per participant

Group Registration – RM 1,110.00 nett per participant

(For 4 participants or more from the same organisation)

(The fee covers training materials, lunch, coffee/tea, snacks, supplementary notes, a detailed training report with assessment and a Certificate of Completion)

IN-HOUSE TRAINING ENQUIRY

For more information regarding our In-House/ Public Program courses, please email us your inquiry at sales@progresslink.com.my
or to speak to our Sales Consultant at + 604- 297 6881 or 011-1289 6881.

For public program schedules, please visit our website: www.progresslink.com.my

Register with us today! Training fees are eligible for claims under the HRD Corp Claimable Courses scheme.

DOWNLOAD NOW!

Please CLICK HERE to download this course details & registration form in PDF format

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